Terms of Service

Effective Date: May 16, 2026  |  Last Updated: May 16, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and East Coast Wings ("Company," "we," "us," or "our"), governing your access to and use of the website located at eastcoastwings.click (the "Website") and all associated services, products, and digital content offered therein.

By visiting our Website, creating an account, placing an order, subscribing to our newsletter, or otherwise engaging with our online platform, you expressly agree to comply with and be legally bound by these Terms, our Privacy Policy, and any other policies or guidelines incorporated by reference herein. These Terms apply to all visitors, users, and customers, regardless of whether you are a registered account holder or a guest user.

If you are using this Website on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms, and by accepting these Terms, you are doing so on behalf of that entity (and all references to "you" in these Terms refer to that entity).

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Continued use of the Website following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

2. Description of Services

East Coast Wings is a food service business that offers customers the opportunity to browse our menu, place online orders for food and beverages, and access promotional content and information about our products through our Website located at eastcoastwings.click. Our services may include, but are not limited to:

• Online Ordering: Customers may place orders for food items including chicken wings, appetizers, sandwiches, sides, beverages, and other menu offerings via our Website.
• Menu Browsing: Users may view current menu items, pricing, nutritional information, and promotional deals available at participating locations.
• Account Management: Registered users may create and manage personal accounts, save preferences, track order history, and store delivery or pickup preferences.
• Promotions and Loyalty Programs: We may offer coupons, discounts, loyalty rewards, or promotional pricing to eligible users from time to time.
• Customer Support: We provide customer service assistance through email, phone, or other communication channels as made available on the Website.
• Location and Pickup/Delivery Information: We provide information about our physical locations, business hours, and available order fulfillment methods including dine-in, takeout, and delivery (where available).

East Coast Wings reserves the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We do not guarantee that specific menu items will be available at all times or at all locations. Product availability, pricing, and descriptions are subject to change without notice.

Certain services or features may require registration or may be subject to additional terms and conditions. Where applicable, those additional terms are incorporated into and made a part of this Agreement.

3. User Eligibility and Account Obligations

3.1 Eligibility

By using this Website, you represent and warrant that you are at least 13 years of age. If you are under the age of 18, you represent that you have obtained the consent of a parent or legal guardian to use this Website. Users under the age of 13 are strictly prohibited from using this Website. We do not knowingly collect personal information from children under 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

3.2 Account Registration

To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.

You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to protect your account credentials.

3.3 User Conduct and Prohibited Activities

As a condition of your use of the Website, you agree NOT to engage in any of the following prohibited activities:

• Using the Website for any unlawful purpose or in violation of any federal, state, or local laws, including without limitation the laws of the United States.
• Submitting false, misleading, or fraudulent orders, reviews, or account information.
• Attempting to gain unauthorized access to any portion of the Website, its servers, or any system or network connected to the Website.
• Using any automated tools, bots, scrapers, spiders, crawlers, or similar technologies to access, scrape, or collect data from the Website without our express written consent.
• Transmitting any viruses, malware, Trojan horses, worms, or other harmful code or files through or to the Website.
• Harassing, abusing, threatening, or defaming any other user, East Coast Wings employees, or third parties through the Website.
• Posting or transmitting any content that is obscene, offensive, defamatory, discriminatory, or otherwise objectionable.
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity.
• Using the Website in any manner that could overload, damage, or impair the Website's infrastructure or interfere with other users' use of the Website.
• Attempting to circumvent any security measures, access controls, or technical restrictions implemented on the Website.
• Engaging in any activity that constitutes unauthorized advertising, spam, or chain mail through the Website.
• Copying, reproducing, distributing, or exploiting any content from the Website for commercial purposes without our prior written consent.
• Placing orders with fraudulent payment methods or intentionally disputing legitimate charges ("chargeback fraud").

We reserve the right to suspend or terminate your account and access to the Website immediately, without notice or liability, if we determine that you have violated any of the prohibited activities listed above or any other provision of these Terms.

4. Intellectual Property Rights

The Website and all of its original content, features, functionality, design, logos, trademarks, service marks, text, graphics, images, audio and video clips, photographs, software, and other materials (collectively, the "Content") are and shall remain the exclusive property of East Coast Wings and its licensors. All such Content is protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and other applicable federal and state laws, as well as international intellectual property treaties.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with placing orders and using our services. This license does not permit you to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Content for commercial purposes.
• Modify, adapt, translate, reverse engineer, decompile, or create derivative works based on the Content.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Content.
• Use any Content in a manner that suggests an association with or endorsement by East Coast Wings without our express written consent.

Any unauthorized use of the Content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. All rights not expressly granted in these Terms are reserved by East Coast Wings and its licensors.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us promptly at [email protected] with full details of your claim.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement and Acceptance

When you place an order through our Website, you are making an offer to purchase the selected food items at the stated price. An order is not confirmed until you receive an order confirmation from us. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product unavailability, inaccuracies in product descriptions or pricing, or suspected fraudulent activity.

5.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to applicable state and local sales taxes. Prices are subject to change without notice, and we make no guarantee that pricing will remain consistent from session to session. In the event of a pricing error, we reserve the right to cancel orders placed at the erroneous price and notify you accordingly.

5.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and fees.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience a problem with your order, such as receiving incorrect or missing items, please contact us within a reasonable time of receiving your order at [email protected]. We will review each situation on a case-by-case basis and may offer a credit, replacement, or refund at our sole discretion. We comply with all applicable consumer protection laws under the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and applicable state consumer protection statutes.

5.5 Promotions and Discount Codes

Promotional offers, discount codes, and loyalty rewards are subject to their own specific terms and conditions and may be modified or terminated at any time. Unless otherwise stated, promotional codes cannot be combined with other offers and are valid for one-time use only.

6. Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES, CONTENT, AND PRODUCTS OFFERED THROUGH EAST COAST WINGS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

EAST COAST WINGS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT, PRODUCT DESCRIPTIONS, PRICING, OR NUTRITIONAL INFORMATION PROVIDED ON THE WEBSITE.
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR OUR SERVICES.

You acknowledge that your use of the Website and our services is at your sole risk. Any material downloaded or otherwise obtained through the use of the Website is accessed at your own risk, and you are solely responsible for any damage to your device or loss of data that results from such access.

Nutritional information, allergen disclosures, and ingredient details provided on the Website are intended as general guidance only and may not reflect exact preparation methods or variations at individual locations. Customers with food allergies or dietary restrictions should contact us directly and exercise appropriate caution before ordering.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, EAST COAST WINGS, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES.
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING OUT OF YOUR USE OF THE WEBSITE OR OUR SERVICES.
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
• DAMAGES RESULTING FROM ANY INTERRUPTION, SUSPENSION, OR TERMINATION OF THE WEBSITE OR SERVICES.
• ANY OTHER MATTER RELATING TO THE WEBSITE OR SERVICES.

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF EAST COAST WINGS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL EAST COAST WINGS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO EAST COAST WINGS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you to the extent prohibited by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless East Coast Wings and its respective owners, officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way relating to:

• Your use of or access to the Website or our services.
• Your violation of any provision of these Terms of Service.
• Your violation of any applicable federal, state, or local law, regulation, or third-party rights.
• Any content you submit, post, or transmit through the Website.
• Your negligence, misconduct, or fraudulent activity.
• Any dispute between you and any third party arising from your use of the Website.

East Coast Wings reserves the right to assume exclusive control and defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses. This indemnification obligation will survive the termination of these Terms and your use of the Website.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or platforms that are not owned or controlled by East Coast Wings. These links are provided solely for your convenience and informational purposes. East Coast Wings does not endorse, control, or assume any responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services.

We strongly encourage you to review the terms and privacy policies of any third-party websites or services that you visit through links on our Website. Your access to and use of such third-party sites is entirely at your own risk, and East Coast Wings shall have no liability whatsoever arising from your use of third-party websites or services.

Delivery services, payment processors, and other third-party vendors integrated with our Website may have their own independent terms and conditions. By using those integrated services, you agree to comply with their applicable terms as well.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. By using our Website and services, you consent to the collection and use of your personal information as described in our Privacy Policy.

We comply with applicable United States privacy laws, including the Federal Trade Commission Act (FTC Act), and where applicable, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents. California residents may have additional rights regarding access to, deletion of, and opt-out of the sale or sharing of their personal information.

For any privacy-related inquiries, please contact us at [email protected].

11. Food Safety and Allergen Notice

East Coast Wings takes food safety seriously and strives to comply with all applicable federal and state food safety regulations, including guidelines issued by the U.S. Food and Drug Administration (FDA) and relevant state health department requirements.

However, please be advised that our food products are prepared in facilities that may handle common allergens including, but not limited to, peanuts, tree nuts, wheat, gluten, soy, dairy, eggs, fish, and shellfish. Cross-contamination is possible. East Coast Wings cannot guarantee that any menu item is completely free from allergens or will meet specific dietary requirements.

Customers with known food allergies, intolerances, or dietary restrictions are strongly encouraged to contact us directly before placing an order. East Coast Wings disclaims any liability for allergic reactions or adverse health events arising from the consumption of our food products where the customer has not disclosed relevant dietary restrictions or where the customer has been informed of potential allergens and proceeds with the order.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or the services offered by East Coast Wings shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which East Coast Wings operates, without regard to any conflict of law principles that would require or permit the application of the laws of any other jurisdiction.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby consent to and waive any objection to personal jurisdiction and venue in such courts.

East Coast Wings operates in compliance with applicable federal laws and regulations, including consumer protection laws enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.), and all applicable state laws. Where applicable, California residents are afforded additional rights under California state law, including the CCPA/CPRA.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact East Coast Wings in writing at [email protected] and describe the nature of your dispute, the relief you seek, and your contact information. You and East Coast Wings agree to make a good-faith effort to resolve any dispute informally for a period of at least thirty (30) days from the date of notice before resorting to formal dispute resolution mechanisms.

13.2 Binding Arbitration

If informal resolution efforts fail, you and East Coast Wings agree that any remaining dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, or your use of the Website or services, shall be resolved by binding individual arbitration administered by a recognized arbitration organization under its then-current applicable rules. Arbitration shall take place in the United States, and the language of arbitration shall be English.

The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The costs of arbitration shall be allocated in accordance with the applicable arbitration rules, except that each party shall bear its own attorneys' fees unless the arbitrator determines that a party's claim or defense was frivolous or brought in bad faith.

13.3 Class Action Waiver

YOU AND EAST COAST WINGS EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR IN COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, both you and East Coast Wings waive any right to a jury trial and to participation in any class action, class-wide arbitration, or other representative proceeding.

13.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, data security, or confidential information.

14. Term and Termination

These Terms shall remain in full force and effect while you access or use the Website or our services. East Coast Wings reserves the right, in its sole discretion, to:

• Suspend or terminate your account or access to the Website at any time, with or without cause and without prior notice.
• Modify, suspend, or discontinue any part of the Website or our services, temporarily or permanently, at any time.
• Delete any content or information you have posted on or through the Website.

You may discontinue your use of the Website at any time. If you have a registered account, you may request deletion of your account by contacting us at [email protected].

Upon termination of your access, all rights and licenses granted to you under these Terms shall immediately cease. Provisions that by their nature should survive termination shall survive, including without limitation intellectual property rights, disclaimers of warranties, limitations of liability, indemnification obligations, and dispute resolution provisions.

15. Changes to Terms of Service

East Coast Wings reserves the right to revise, modify, update, or replace these Terms of Service at any time and at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. In cases of significant changes, we may also provide additional notice, such as a notification on the Website or via email to registered account holders.

It is your responsibility to review these Terms periodically for any changes. Your continued use of the Website or our services following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Website immediately.

We encourage you to check this page regularly at eastcoastwings.click for the most current version of these Terms.

16. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be unlawful, void, invalid, unenforceable, or in conflict with any applicable law, that provision shall be deemed severed from these Terms to the minimum extent necessary, and the remaining provisions of these Terms shall continue in full force and effect.

The invalidity or unenforceability of any specific provision shall not affect the validity or enforceability of any other provision of these Terms, and these Terms shall be construed as if such invalid or unenforceable provision had never been contained herein, provided that the essential intent and economic substance of the agreement between the parties is preserved.

Any invalid or unenforceable provision will be replaced with a valid and enforceable provision that most closely approximates the intent and economic effect of the original provision to the greatest extent permitted by applicable law.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated herein, constitute the entire agreement between you and East Coast Wings with respect to your use of the Website and our services, and supersede all prior agreements, understandings, representations, and communications, whether oral or written, between the parties regarding such subject matter.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver by East Coast Wings of any breach or default hereunder shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms.

These Terms are not assignable, transferable, or sublicensable by you without our prior written consent. East Coast Wings may freely assign or transfer these Terms, in whole or in part, without restriction.

18. Force Majeure

East Coast Wings shall not be liable for any delay or failure in performance of our obligations under these Terms arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, labor disputes, governmental actions, power outages, internet service disruptions, supply chain disruptions, or any other event or circumstance beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, we will make reasonable efforts to notify you and to resume normal operations as soon as practicable. Orders affected by a Force Majeure Event may be delayed, modified, or cancelled at our discretion, and we will work with you to find an appropriate resolution.

19. Electronic Communications and Notices

By using our Website and providing your email address, you consent to receive electronic communications from East Coast Wings, including order confirmations, account-related notices, promotional communications (where you have opted in), and important updates to our Terms or policies.

Any notices, disclosures, or other communications we provide to you electronically will satisfy any legal requirement that such communications be in writing. You may opt out of promotional email communications at any time by using the unsubscribe link in any promotional email or by contacting us directly.

All notices to East Coast Wings required or permitted under these Terms must be in writing and directed to the contact information provided below.

20. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you need to contact us for any purpose described in these Terms, please reach out to us using the information below:

We strive to respond to all inquiries within 2–5 business days. For urgent matters related to food safety, health concerns, or order emergencies, please contact us immediately via email at [email protected] with a clear description of your concern.